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Sorrow-Free
30-Day Money Back guarantee
At Laurentcarter, customer satisfaction is our core-motivation. If you are not satisfied with your order, we offer sorrow-free returns up to 30 days after you received your order. Simply reach out to our customer service team to start the return process.
FAQs
We offer 9 different payment methods including major providers like Mastercard, Visa, American Express, PayPal, Apple Payas well as many different local payment methods.
From the day you receive your order you have 30 days to request a return.
To be eligible for a return, please ensure that the item is in the same condition as when you received it, unworn or unused, in its original packaging.
If you want to return your item contact us at support@laurentcarter.com
Don't worry we got your back! Just reach out our dedicated customer service team at support@laurentcarter.com and we will instruct you about the return and refund process.
For the best care of our clothing products, we advise using a washing machine with a lower temperature setting. This not only safeguards the garment but also helps the environment.
Rest assured, instances of products arriving damaged are extremely rare, thanks to our rigorous quality control measures conducted by our trained warehouse staff prior to shipping.
However, if your item arrives damaged or defective, contact us within 48 hours. We’ll arrange a replacement at no cost by resending the item to your address. Please send us a photo of the damage by contacting our customer service team.
Designs Thought Locally
Created in California
The quality of the craftsmanship and the local artisans we employ are what make Laurentcarter our mission in life.